Privacy Policy

Privacy Policy

Effective Date: December 4, 2024

Last Updated: February 6, 2026

Introduction

At Eastwood Global Online School (“Eastwood Global,” “we,” “us,” or “our”), your privacy is a priority. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you access our website, apply for enrollment, or use our services.

We are committed to complying with applicable global privacy and data protection laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA) as amended by the CPRA, and other relevant regulations.

By accessing our website or services, you acknowledge that you have read and understood this Privacy Policy.
For privacy-related questions, please contact us at admissions@eastwood.global.

1. Information We Collect

A. Personal Information

We collect personal information that you voluntarily provide, including but not limited to:

  • Name, date of birth, email address, phone number, and mailing address

  • Academic records, transcripts, assessments, and application materials

  • Parent or guardian contact details (where applicable)

  • Payment and billing information related to tuition and fees

B. Technical and Usage Information

When you interact with our website, we may automatically collect:

  • IP address, browser type, device identifiers, and operating system

  • Website usage data, pages visited, and referring URLs

  • Cookies and similar tracking technologies

C. Communications

We retain records of communications, including emails, inquiries, chat messages, and contact form submissions.

2. How We Use Your Information

We use personal information for the following purposes:

  • To process applications, admissions, and enrollment

  • To deliver educational services and support student learning

  • To communicate academic, administrative, and operational information

  • To send newsletters or promotional communications where consent is provided

  • To analyze website performance and improve user experience

  • To ensure security, prevent fraud, and protect our legal rights

  • To comply with applicable legal and regulatory obligations

3. Legal Basis for Processing (GDPR – EEA Residents)

Where the GDPR applies, we process personal data on one or more of the following legal bases:

  • Consent – for example, for marketing communications

  • Contractual Necessity – to provide educational and enrollment services

  • Legitimate Interests – such as service improvement, analytics, and security

  • Legal Obligations – to meet regulatory or statutory requirements

You may withdraw consent at any time where processing is based on consent.


4. Sharing of Personal Information

We may share personal information in limited circumstances, including:

  • Service Providers: With trusted third parties such as payment processors, learning management systems, hosting providers, and analytics services, under strict confidentiality obligations

  • Legal Requirements: When required by law, court order, or regulatory authority

  • Business Transfers: In the event of a merger, acquisition, or restructuring

We do not sell personal data.

5. International Data Transfers

As a global online school based in Switzerland, personal data may be transferred and processed outside your country of residence. Where required, we rely on appropriate safeguards, including Standard Contractual Clauses (SCCs) or equivalent legal mechanisms, to ensure adequate data protection.

6. Data Retention

We retain personal information only for as long as necessary to fulfill its intended purpose, including:

  • Academic and student records retained for legal, regulatory, and continuity purposes

  • Financial records retained as required by law

  • Marketing data retained until consent is withdrawn

7. Cookies and Tracking Technologies

We use cookies and similar technologies to support website functionality and performance.

Types of Cookies We Use

  • Essential Cookies: Required for core website functionality

  • Analytics Cookies: Used to analyze website traffic and usage (e.g., Google Analytics)

  • Marketing Cookies: Used for promotional and advertising purposes, where consent is provided

Managing Cookies

You can manage or disable cookies through your browser settings or cookie preference tools. Disabling certain cookies may affect website functionality.

8. Your Rights

Under GDPR (EEA Residents):

You have the right to:

  • Access, correct, or delete your personal data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

Under CCPA/CPRA (California Residents):

You have the right to:

  • Request information about data collection and use

  • Request deletion of personal information, subject to legal exceptions

  • Opt out of the sharing of personal data for non-essential purposes

Requests can be made using the contact details below. We will respond within legally required timeframes.

9. Security Measures

We implement appropriate technical and organizational safeguards to protect personal data, including:

  • Encryption of data in transit

  • Secure servers with restricted access

  • Internal access controls and staff training

  • Periodic security reviews

Despite our efforts, no system can be guaranteed to be completely secure.

10. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13 without verifiable parental or guardian consent. Parents or legal guardians may request access, correction, or deletion of a child’s personal information by contacting us.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. Updates will be posted on this page, and the “Last Updated” date will be revised accordingly.


12. Contact Information

For questions, concerns, or privacy rights requests, please contact:

EASTWOOD GLOBAL
ONLINE SA
Av. de Chillon 57,
1820 Montreux, Switzerland
T. +41 21 805 05 91
E. admissions@eastwood.global